Step 1 – Get Your MyChart Activation Code
You usually have 3 ways to get the activation code:
- From your doctor’s office – ask them to print or email your MyChart activation code during your visit.
- From a MyChart sign-up email or text – some clinics send this automatically after your appointment.
- Request one online – go to the MyChart login page for your hospital/clinic and click “Sign Up Now.”
Step 2 – Go to the MyChart Sign-Up Page
- Open the MyChart website or download the MyChart app on your phone.
- Click Sign Up Now.
Step 3 – Enter Your Information
- Activation Code – type in the code from your doctor’s office or email.
- Date of Birth – your date of birth if it’s for your own account; your child’s if you’re setting up for them.
- Other info – some systems ask for your ZIP code or medical record number.
Step 4 – Create Your Username and Password
- Pick something easy for you to remember but secure.
- You may be asked to set up security questions for password recovery.
Step 5 – Set Up Proxy Access (for Your Child)
- Once your account is active, log in and look for “Request Access to a Family Member’s Record” or “Proxy Access”.
- Fill in your child’s information.
- The clinic may approve instantly or may take 1–2 days for staff to confirm.
Step 6 – Log In and Explore
- You can now view visits, message your child’s care team, check immunizations, request appointments, and more.
- If you download the MyChart app, you can log in anytime from your phone.
Texas Children’s Hospital**
Need help getting access to your child’s MyChart account? Contact:
- 1-877-361-0111
- 832-824-0140 Texas Children’s Hospital+1
** Texas Health Resources (Various Locations)**
General MyChart account assistance (sign-up issues, login recovery, activation problems):
- (682) 236-6700 Texas Health Resourcesaccount.texashealth.org+1
Operating hours for phone support are typically Monday to Friday, 8:00 AM–6:30 PM. Texas Health Resources
💡 Tip: If you ever lose your activation code or can’t log in, call your clinic’s MyChart Help Desk (the number is usually on the login page).